Refund Policy

1. Eligibility for Refund

1.1 To be eligible for a refund, you must submit a refund request within seven (7) days from the date of purchase.

1.2 Refunds will only be considered if the product you received is not what you ordered or if the product is received in a damaged or defective condition.

 

2. Refund Process

2.1 To initiate a refund, please contact our customer support team within the specified timeframe with your order details and the reason for the refund request.

2.2 Our customer support team will assess your request and may require additional information or evidence to process the refund.

2.3 Once your refund request is approved, we will provide instructions for returning the product.

2.4 You will be responsible for the return shipping costs, unless otherwise specified by Larrians.

2.5 Upon receipt and inspection of the returned product, we will process your refund within a reasonable timeframe.

2.6 The refund will be issued in the same form of payment used for the original purchase.

 

3. Non-Refundable Items

3.1 Certain items are exempt from being refunded, including:

    a) Products that have been used, damaged, or altered after delivery.

    b) Products that are not in their original packaging.

    c) Products purchased during promotional or clearance sales, unless they are damaged or defective.

 

4. Refund Disputes

4.1 In the event of a dispute regarding a refund, we will work with you to resolve the issue in a fair and timely manner.

4.2 If you are unsatisfied with the outcome, you may seek further resolution through applicable consumer protection laws or seek legal advice.

 

5. Contact Us

5.1 If you have any questions or concerns about our Refund Policy, please contact our customer support team using the provided contact information on our website.